Product Details
This means that, if during that period something happens, we will send you a replacement background, in the same color, model and size. In order to accept your claim, we will need to receive a few photos that clearly show the damage, and the proof of payment. We don’t accept claims in case you mishandle the background, modified it in any way (coated with anything, used another paint to modify the color, etc.).
If you have fish that eat snails, and think they could bite into the background, make sure
to let us know in advance. Some fish with particularly strong bite can damage some of
the products.
In this case, we might suggest another model, such as E or G models, which are
extremely durable.
for more infomation and FAQ :
https://eastoceansg.com/pages/aquadecor-page
Aquadecor Background M5
Product Options
Juwel Rio 125
Juwel Rio 180
Juwel Rio 240
Juwel Rio 300
Juwel Rio 400
Delivery
Delivery takes 3 to 7 working days normally. Delivery fees will be shown upon checkout. Certain areas may require additional charges, and a top-up via PayNow will be needed. This includes Central Business District, Offices, Airport, Hospitals, Tertiary campuses, PSA terminals, Cargo Complexes, cargo ports, shipyards, Government buildings, secured compounds, SAF campus, Marina Bay Sands, Robinson, Marina Square,Orchard, Bras Basah, Sentosa, Tuas, Jurong Island, etc. Our customer service representatives will reach out to you if necessary.